AI chatbots that answer from your own content
Most small teams answer the same twenty questions every week. Customers ask about prices, delivery and returns. Staff dig through PDFs to find one clause in a contract. It eats hours that should go into actual work.
How we help
We build chatbots that read your own content, like your website, help docs, policies and contracts, and answer from it. They show where each answer came from, so you and your customers can check it.
This is for you if
- Your inbox or live chat is full of questions you have answered many times before
- Your team loses time searching long documents for one detail
- You tried a generic chatbot and it made up answers
- You want a bot on your site but do not want to hire a full time developer
What we build
Customer support chatbot
A chat window on your website that answers common questions and hands harder ones to a person.
Internal document assistant
Upload contracts, reports or manuals and ask questions in plain English. Answers come with page references.
Summaries and extraction
Pull key terms, dates and amounts out of long documents and turn them into a short report or a spreadsheet.
How the project runs
Short steps, weekly check-ins and a working result at the end.
Tools we use
Collect your content
We gather the documents, pages and FAQs the bot should know, and agree on what it should never answer.
Build and test
We set up retrieval with GPT and LangChain, then test it against real questions from your inbox.
Launch
We add it to your website or internal tools and watch the first weeks of conversations closely.
Improve
We review questions it got wrong and update its content so it keeps getting better.
Questions about ai chatbots and document q&a
Will the chatbot make things up?
We limit it to answering from your own content and tell it to say "I don't know" when the answer is not there. Each answer shows its source, so you can check it.
Can it hand a customer over to a real person?
Yes. When the bot is not sure, or the customer asks for a person, it can pass the chat to your email, helpdesk or WhatsApp.
Is my data safe?
Your documents stay in your own accounts where possible, and we only use API providers that do not train their models on your data.
Tell us what is slowing your team down
Book a free 30 minute call. We will look at your problem, tell you honestly whether AI or data work can help, and send a short written plan if it can.